To ensure the times and treatments you want, we recommend making a reservation for all your spa treatments. Please plan ahead as weekends and holidays book quickly.

Your health and safety are always our first concern. Please make sure to inform the spa concierge of any physical conditions you have that may affect your spa treatments, including, but not limited to skin irritations, high blood pressure, heart condition, pregnancy, epilepsy, post-operative states, and diabetes.

For bath and sauna sessions, a bathing suit is comfortable and appropriate. Alternatively, treatment can be enjoyed without clothing, or we can provide hygienic disposable underwear. Choose what is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.

Your satisfaction is a priority. If something is not to your liking, please let your service provider know immediately. We will do everything possible to ensure your spa experience is an enjoyable one.

Please leave personal items in the safe in your hotel room or your home.

Arriving late will decrease the time of your treatment. Your treatment must end on time so the next guest is not delayed.